Refund Policy
Thank you for shopping at SocialFollowers.io. We value your satisfaction and strive to provide the best possible experience. If you're not completely satisfied with your purchase, we're here to help.
Returns
Eligibility & timeframes
We accept refund and service issue requests within 7 days from the date of purchase. To be eligible, the order must not be fully completed or must qualify under our refund eligibility conditions.
Refunds
Review & processing
Once we review your request, we will notify you regarding the approval or rejection of your refund. If approved, the refund will be processed to your original payment method.
Service Replacements
Alternatives to refunds
If your order experiences issues such as drops, incomplete delivery, or interruptions, our support team may provide:
- Service refill or replacement
- Account credit
- Partial or full refund
Non-Refundable Situations
Cases we cannot process
- Orders already fully completed and delivered
- Incorrect information provided by the customer
- Private or invalid social media accounts/links
- Delays caused by platform outages or restrictions
- Promotional or discounted services
- Change of mind after processing has started
Service Issues
Technical problems & resolutions
If your service is not delivered as described or experiences technical issues, please contact us immediately. We will investigate the issue and provide a suitable solution.
Processing Time
How long it takes
Refund requests are usually processed within 3–7 business days after approval. Depending on your financial institution, additional time may be required for the funds to appear in your account.
Fraud Protection
Security & compliance
For security and banking compliance purposes, we reserve the right to refuse refund requests involving fraudulent activity, abuse of services, or repeated invalid claims.
Need Help With a Refund?
Our support team is ready to assist you with any refund requests or questions about our policy.